Gartner’s Customer Experience platform delivers actionable, objective insights to its clients every day, and we’re seeking a seasoned, forward-thinking senior engineering professional to lead the implementation of our next-generation approach to Platform and Product Engineering.

What you'll do:

The Managing VP, Software Engineering (Digital Products Technology) will lead a team of about 80+ software engineers worldwide, who partner with our Global Product Management team to deliver Gartner research directly to our C-level clients on gartner.com. Our website is the storefront of Gartner’s $4.5 billion Research and Advisory business, and we’re in the midst of a CX transformation that calls for an experienced software development leader who can partner closely with Product, attract and retain top-notch engineering talent, manage and mentor a large global team, and cultivate a no-limits technology mindset that puts the customer at the center. You will lead the Customer Centered transformation of our Digital Products portfolio to increase both efficiency and innovation in a dynamic, growth environment. You will be responsible for growing an already modern technology function into one of the best in the world.

What you'll need:

At least 15 years experience with people management as an engineering leader for a geographically distributed team

Outstanding communication and collaboration skills

Substantial experience in a consumer/web/interfacing technologies and products

Ability to understand challenges in tech management of products in a web facing world and to apply resolutions for the same

Substantial experience with modern full-stack technologies such as ReactJS, Java

Experience with SQL Databases e.g. Oracle, Postgres and NoSQL Databases e.g. MongoDB and Dynamo DB is required

Experience with Mobile Technologies is a must

Experience with driving Automation in your SDLC

Experience with Cloud environments as well as cloud-based architectures (AWS preferred)

A record of success with Agile Scrum team structure and methodology (preferably using SAFE)

Experience with CMS Systems, Search Systems, Data Management and Enterprise Portfolio Management

Heavy experience with API’s and API based Delivery

Understanding of Platforms and Platform oriented development practices

Our people are our greatest asset, and your track record of success in mentorship and leadership-by-example will be a key qualification. You will have proven experience managing technology in a publishing and internet facing digital product portfolio and understand the key pain points of the business model as well as solutions to these key pain points. You would further need to have used to aid and assist your decision making as well as creating a more customer centric product experience.

Who you are

Someone with at least a Bachelor’s Degree in Technology or related field; Masters Candidates will be preferred

Someone with Proven experience in leading cross functional teams to deliver on products or services

Coachable and embracing of best practices and feedback as a means of continuous improvement

Someone with Proven ability to lead and manage multiple projects simultaneously

A consistently high achiever marked by perseverance, humility and a positive outlook in the face of challenges

Someone with highly customer-centric thought process who has built products/technology in the past keeping the customer use-case in mind

Someone with Strong quantitative and qualitative data analytics capabilities and experience: including ability to turn quantitative analysis into actionable recommendations with measurable business impact

Someone with the ability to collaborate with cross-functional teams across all levels of the organization, both inside and outside of DPT, including product management, conferences, sales, research, customer success, and customer research

Able to communicate effectively with internal clients and technology partners. Influencing and building trust-based, value-added relationships with senior executives.

Outstanding written and verbal communication skills

Problem solver, curious, organized, growth mindset, client-focused

Someone who can ensure excellence in execution and delivery, coupled with being a motivating leader that helps in managing and growing a cross-functional global team

#LI-AB1

Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective insight, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to more than 20,000 associates globally who support ~15,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 184,000 USD - 275,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.