Engineering Manager, Trust & Safety

We believe in the life-changing impact youth sports have on and off the field because they encourage leadership, teamwork, responsibility, and confidence—important life lessons that have the power to propel our youth toward meaningful futures. We recognize that without coaches, parents, and volunteers, organized youth sports could not exist. By building the first and best place to experience the youth sports moments important to our community, we are helping families elevate the next generation through youth sports.

So if you love sports and their community-building potential, or building cool products is your sport, GameChanger is the team for you. We are a remote-first, dynamic tech company based in New York City, and we are solving some of the biggest challenges in youth sports today.

The Position:

GameChanger’s applications allow for collaboration within team communities, helping families, coaches, and players connect with one another. Additionally, these communities have recorded over 6 million hours of gameday video content, which resides in our platform. While we’re offering great service to our teams, the potential for misuse pose risks to the positive experiences we help create. We want to provide more support and tools that help teams manage the safety of their communities, so that they can focus on the rich connections within those communities.

As an Engineering Manager, you will build and lead a team of software developers crafting capabilities into our applications that protect the data and communities of users we support. You will become a subject-matter expert on the controls your team establishes, to ensure acceptable use of our platform. With this expertise along with a strong partnership with Product Manager and Design counterparts, you will discover valuable capabilities that your team will deliver to customers.

It’s not just about data security; you will become a driving force to enable greater levels of trust, connection, and community in the lives of our customers.

What You’ll Do:

Work on building a team with high trust and performance.

Encourage engineers to contribute at the highest level and serve our customers, both in discovery and delivery.

Advocate for trust and safety of our customer communities throughout the organization.

Help to feed context (and guide engineers on how to access it themselves) to engineers, so they can be truly empowered to make decisions.

Contribute to the design, implementation, and operation of critical safety features used by millions of users.

What You’ll Bring:

A passion for customer centricity and advocating for solutions that customers value.

Natural curiosity and bias for exploration, to learn what is possible, outside the scope of what currently exists.

Experience in coaching and mentoring engineers, striking the balance of strong support and guidance.

A strong track record of driving successful product discovery and delivery.

A knack for creating systems and policies that help protect data.

Excellent written and verbal communication skills.

At least 5 years of software development experience, including the development of backend software.

At least 2 years as a technical lead or engineering manager.

At least 2 years of experience working on a team that handles user-generated content.

At least 3 years of AWS experience.

You Might Even Have:

Experience in building controls for the management of user-generated content.

Skills and techniques used to build online community engagement.

Familiarity with information security compliance models (ISO, SOC 2, NIST, etc.).

Perks:

Work remotely throughout the US* or from our well-furnished, modern office in Manhattan, NY.

Unlimited vacation policy.

Paid volunteer opportunities.

WFH stipend - $500 annually to make your WFH situation comfortable.

Snack stipend - $60 monthly to have snacks shipped to your home office.

Full health benefits - medical, dental, vision, prescription, FSA/HRA., and coverage for family/dependents.

Life insurance - basic life, supplemental life, and dependent life.

Disability leave - short-term disability and long-term disability.

Retirement savings - 401K plan offered through Vanguard, with a company match.

Company paid access to a wellness platform to support mental, financial and physical wellbeing.

Generous parental leave.

DICK’S Sporting Goods Teammate Discount.

We are an equal opportunity employer and value diversity in our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

The target salary range for this position is between $180,000 and $210,000. This is part of a total compensation package that includes incentive, equity, and benefits for eligible roles. Individual pay may vary from the target range and is determined by several factors including experience, internal pay equity, and other relevant business considerations. We constantly review all teammate pay to ensure a great compensation package that is fair and equal across the board.

*DICK'S Sporting Goods has company-wide practices to monitor and protect us from compliance and monetary implications as it pertains to employer state tax liabilities. Due to said guidelines put in place, we are unable to hire in AK, DE, HI, IA, LA, MS, MT, OK, and SC.

Salary: $180,000 - $210,000
Location: US
Remote: OK
Company: GameChanger
Posted: 2024-06-12

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