The Director, Cloud Engineering leads AbsenceSoft’s Infrastructure Engineering, DevOps, and Cloud Operations functions. This role is accountable for the availability, reliability, and security of the company’s platform. It drives the adoption of infrastructure as code, operational excellence, and cost optimization while ensuring platform scalability that aligns with business needs. The Director provides both strategic and hands-on leadership, building and managing high-performing technical teams and partnering with cross-functional stakeholders to deliver safe, rapid, and reliable software delivery.



Who We Are

AbsenceSoft is elevating the leave and accommodations experience and is looking to hire amazing people like you! We create user-friendly, secure, and compliant technology that empowers employers to bring humanity, certainty and efficiency to the leave and accommodations experience. Made by HR Professionals for HR Professionals, we're proud of where we've been and excited about where we're headed. We value creative, innovative people who are passionate about their work and who believe there is always a better way. 

Leading With Our Core Values

Make a Difference.
We are inspired to make an impact through our hard work, talent and passion. We push ourselves each day to better serve our teams, our clients, and our community.

Team First.
We are driven by team spirit not by self-interest. We value collaboration and approach our work with humility and a desire to win together.



Own it.
If we say it, we mean it. We follow through on our commitments, step up to deliver, and grow from our successes and failures.



Everyone Matters.
No matter your background or experience, everyone's voice holds value here.



What You’ll Do

Lead, mentor, and grow teams of infrastructure engineers and DevOps engineers.
Define multi-quarter infrastructure and cloud engineering roadmaps aligned with company objectives.
Establish engineering and operational standards for infrastructure, DevOps, and cloud operations.
Oversee the achievement of platform availability SLAs through proactive monitoring and incident management.
Serve as incident commander during major outages and lead blameless post-mortems.
Direct infrastructure as code adoption, ensuring 100% Terraform implementation across AWS accounts.
Manage CI/CD pipeline architecture and operations, including Jenkins, ECS, and related tooling.
Oversee AWS cost management and optimization practices through forecasting, right-sizing, and FinOps strategies.
Partner with Engineering, Product, and Security leadership to align infrastructure investments with company strategy.
Maintain compliance with SOC2 and other regulatory frameworks through secure operations and audit readiness.
Build self-service infrastructure capabilities for development teams while maintaining compliance guardrails.
Act as a player-coach, contributing to complex technical problem solving while ensuring technical credibility.
Participate in a highly compliant environment while assisting to maintain company controls and security within your job role.
Assist in maintaining applicable organizational security and compliance controls within your department, role, and subordinate’s roles.
Other duties as assigned.


What’ll Set You Up for Success

Required Skills:

Bachelor’s degree in Computer Science, Information Systems, or equivalent education and experience.
3+ years in director or senior manager-level leadership roles overseeing technical teams.
8+ years of engineering experience in cloud infrastructure, DevOps, or infrastructure engineering.
3+ years managing production infrastructure in high-availability SaaS environments.
Deep expertise with AWS, Terraform, and CI/CD pipelines (Jenkins required).
Proven experience with incident management, on-call operations, and platform reliability at scale.

Preferred Skills:

AWS professional certifications (Solutions Architect, DevOps Engineer, or Security Specialty).
Background in SaaS organizations within healthcare, HR technology, or other regulated industries.
Experience establishing FinOps practices and cost governance.
Contributions to open-source infrastructure or DevOps communities.
Experience with multi-cloud or Kubernetes migration initiatives.



Key Skills & Behaviors:

Strong leadership and team-building skills with proven ability to develop high-performing technical staff.
Strategic planning skills with ability to balance long-term investments and immediate operational needs.
Deep knowledge of AWS services, networking, cost optimization, and multi-account strategies.
Proficiency with Terraform and infrastructure as code governance at scale.
Expertise in CI/CD pipelines, deployment strategies, and DevOps tooling.
Ability to serve as incident commander with calm, decisive leadership during outages.
Strong financial acumen to manage infrastructure budgets and optimize cloud spend.
Knowledge of security best practices, SOC2 compliance, and cloud security tooling.
Advanced problem-solving and troubleshooting skills across distributed systems and infrastructure.
Ability to communicate complex technical topics clearly to executives and non-technical stakeholders.
Collaborative mindset to drive cross-functional alignment and shared ownership of reliability goals.
Demonstrated ability to lead cultural change toward operational excellence and cost discipline.
Resilience in navigating ambiguity and making prioritization decisions with incomplete information.
Hands-on technical expertise with modern infrastructure, cloud, and DevOps practices.
Knowledge of and ability to leverage Artificial Intelligence (AI) tools and concepts to improve infrastructure, operations, and team efficiency.



What To Know Before You Apply

We’re located in beautiful Golden, Colorado.
This is a full-time, salaried position + bonus.
AbsenceSoft provides a wide variety of perks and benefits. Including full medical, dental, vision, and life insurance. We offer a 401k and 401k match after your first year with AbsenceSoft.
We support your professional growth including industry training and CLMS Certification, opportunities for additional industry and technology certifications, and continuing education.
The salary range for this position is: $172K - $215K.



At AbsenceSoft, we value an equitable and inclusive work environment and strive to build and foster diverse teams.  Even if your work experience doesn’t align exactly with the position requirements, we'd still love to hear from you.   You may just be the right candidate for this or other roles.

We are committed to building a team that represents a variety of diverse backgrounds, perspectives, and skills. We are proud to be an equal opportunity workplace that celebrates and supports diversity and inclusion. We make all employment and related decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law.